Make Your YouTube Ads Skip Proof


Are your YouTube ads being skipped at 6 seconds?

I am constantly waiting for the 6 second mark so I can hit the “skip” button.  Anyone reading this is no different.

I found this video – so you may want to click on the link above.  It’s a 3:30 video by a Youtuber about ads being skipped on Youtube. Once you open it, make note of the time code when you press skip.  I skipped at :20, and that seemed like forever.

I watch YouTube.  It’s my go-to-platform for everything from meditation and spiritual insight to how to fix the outdoor lights or dishwasher.   I admit, I do love Youtube for all different reasons.  Youtube’s CPC (cost-per-click) ad model is great for any advertiser and the rev share model for YouTubers/ and channel owners is a win win.   What I don’t like are bad ads, and lots of them.

In fact, YouTube has a video service for about $250.00 where YouTube sends a small crew to your home or business to shoot a commercial for you.  Maybe you can find out more here,  I don’t know much, but from what  I’ve seen these videos are nicely produced using a script template,  but are missing the key fundamentals of an engaging direct response ad for your business.

As a direct response television writer and producer for 20 years the basic rules ohave never changed.  The biggest rule is to hit the audience with a BIG BOLD and ubiquitous problem in the first 6 seconds, followed by a life changing solution (product or service) which is then backed-up by a great value/offer.

Ask yourself, what will make your customer sit-up, listen and take action?  Better yet, why not  test different scenarios of the opening first 6 seconds and see what happens.

Here are examples of opening lines in actual commercials.  Two of which grossed  over 40 million dollars in sales.   Can you guess which two?   

  1. SAY IT IN 6 SECONDS:  State the problem.   Offer the solution immediately in the following 6 seconds.  Use  “introducing” the product/service” followed by “here’s why” or “here’s how it works.”
  2. DON’T USE GRAPHICS without a powerful voice over, music and sound-affects  and vice versa.  Graphics alone WILL NOT turn heads to look at a screen, audio does.
  3. HERE’S WHY | INTRODUCING | HERE’S HOW IT WORKS:  The product or service’s USP – unique selling proposition– is its features and benefits.  Example:  A ball with a handle.  Feature:  handle.  Benefit:  it’s easy to carry, won’t roll away and hangs on a hook so it doesn’t get in the way.  Use the rule of 3.
  4. A GREAT OFFER CAN GO FIRST:  In the example above of  “If you could look flawless for $19.99, would you?”  It was the first time a price/offer appeared at the top of the DRTV spot.  Adding value through-out the spot making the price of $19.99  irresistible once to the CTA.
  5. FREE OFFERS:  Nothing is free.  Everyone knows this including the FTC.  It’s a tactic, use it wisely.
  6. TESTIMONIALS:  Use testimonials only when they are genuine and good on camera.  A happy customer that’s bad on camera, hurts more than it helps.
  7.  PROFESSIONALLY PRODUCED:  It doesn’t matter, if you follow the fundamental rules of engagement.

All great viral videos have one thing in common, a powerful first 6 seconds.

I Celebrated Rosh Hashanah on Christian Broadcasting – Who Knew?


Last night was the eve of the jewish new year Rosh Hashanah commencing 10 days of introspection and then culminates with a day of atonement and fasting, Yum Kippur.

During this time Jews, like me, are able to secure their place in G-D’s “book” by making amends for past year, “God willing” you get a place in G-D’s book.  Yes, he keeps a list of who stays and who leaves this physical world in the coming year.  It’s kind of like Santa’s but the gift is life.

G-D’s “list” or “book” has nothing to do with if you were naughty or nice but if you are able to forgive and be forgiven – to recognize your sins and your good deeds.  Mostly, I think, it have gratitude for another chance.

Since the Hebrew calendar follows the Moon (not the sun), the first night of Rosh Hashanah falls appropriately on the evening of the New Moon in the 7th month.   The shofar is blown, a trumpet like sound from a rams horn, that reaches the heavens and allows joy to rain upon all.   We then have 10 days to recognize and apologize for our sins, until Yum Kippur when, in so many words, they are purged and we start anew by fasting.

I digress.

So, today I couldn’t make it to services, but I could make it to Youtube where I discovered the most glorious service on CBN.  YES, the Christian Broadcasting Network with Pastor Paul Wilber.  I was not only shocked by the amount of people, but by the amount of preparation, the dancers, musicians, and joy that must have gone into this remarkable service for a jewish holiday by christians.


It was the most glorious and beautiful service I have ever witnessed.  I told my husband (an Italian catholic) that I want to be there in Virginia Beach next year because I must experience it live.  It not only made me break-out in dance but cry with joy as well.


The love and acceptance by the Christian community for a jewish holiday, well it moved me more than a few times.  It was the purest injection of joy into my soul that I’ve had in a very long time.  There was no division of race or religion, there was no hate, there was just pure love and joy – it didn’t matter in whose name.

Shana Tovah to all and to all a good year!

We need a modern day Robin Hood to save us from Jeff Bezos.

Amazon shipped 5 billion packages worldwide in 2017.   Overcharging in fees, due to errors in Amazon’s FBA methods of intake may be putting an additional 500 million dollars in Bezos’ pocket each year.   Here’s why.

As a brand seller on Amazon I have uncovered fees incorrectly being increased without notice due to an error that was either done by an intake fulfillment center employee who can’t measure properly, or by unauthorized contributions to listings.

Just imagine if 10% of the 5 billion packages shipped in 2017 where erroneously overcharged in FBA and listing fees.  That’s $500 million dollars of Amazon Seller’s money that they make incredibly difficult to get back.

I liken this tactic to  “Money Back Guarantees” that intentionally make it difficult to get a refund.  We’ve all seen them.  It all sounds great until you try to get your money back and it’s impossible to reach customer service for a return authorization number and address to return the goods.   As a Registered Brand on Amazon we are suppose to be able to control our listings, but that is far from what I experience for the past 4 years.  And when an error is discovered, well Amazon makes it as difficult as possible to recoup those lost fees.

One of the companies I own is EGPRO, LLC.  We have a design patent in 5 countries and do not give authorization for any company to distribute our product, not even Amazon Catalog (retail division).   In order to purchase our items you can shop at our website  or purchase on  Since 2014 we have paid over $800,000 in fees to Amazon.  (This does not include sponsored terms on the ad platform.)  This doesn’t bother me when the fees are fair and correct.

But, here’s what happens.

Today, Sunday, the day before Labor Day Weekend 2018 I wanted to adjust the price (this is the only thing I can adjust without permission) and I find that once again, one of our listings is being incorrectly charged fees to the tune of $3.00 over.  As you can see by the ad, I drive traffic to Amazon as I know this is where consumer will shop – but my Labor Day campaign in now in the “toilet” because I can not afford to put it on sale due to the error in the fees.

As I pulled up my inventory management tool on Seller Central, I notice my best seller (White) as having a sudden increase in fees to $14.24, where as the other SKUS are $10.44 and $10.82.  As you can see they are the same except for color, thus the fees should be exactly the same, but they never are.easyGopro Go time just got easier Brand.jpg


EGPRO, LLC has had Brand Registry for 3.5 years.  As a small business and patent owner with a registered trademark, we are able to request Brand Registry so that we can (so Amazon says) “control” our brand on Amazon.  There are certain benefits that come with this for sure – but we have had nothing but problems with our listings having erroneous  “contributions by others”  which is code for  “Amazon Retail Division is controlling your listings, not you”.

In fact, since July 2018 I have had 2 cases open for incorrect category listings and control by Amazon, only to receive every 2 days an email stating:   “We’re working on it”.  In other words, once I report the measurements as being incorrect it will take weeks to fix, and meanwhile they continue to over charge and will refund only if we submit a list of all the orders that we were overcharged.  Instead of taking the responsibility for the error they put it back on to us.

If this is happening to us, it is happening to hundreds, if not millions of sellers worldwide.  Isn’t it time we banned together and found our Robin Hood to take back what is rightfully ours from Jeff Bezos, the riches man in the world? 

Happy Labor Day!

September 18, 2018

Amazon has since adjusted the fees to be nearly correct, but my listings are still being controlled by “other contributions”.   This seems like a never ending problem so perhaps I’ll just give it rest.  Amazon has not given me a remedy to be reimbursed for the $3.00 a unit sold with the incorrect fees, yet.  Can you imagine how much money Jeff Bezos makes if he just takes .10 cents of each item shipped each day because the fees are applied incorrectly?  Thanks a lot of lunch money Mr. Bezos, perhaps you should put our “fees” into a charity called “Amazon Sellers Foundation”.  Just say’n.



The article that Amazon had taken off the internet.

In December of 2017 this article, an interview by an industry colleague and contributing writer for many direct to consumer magazines, Amazon claimed it was riddled with inaccuracies and for that reason to please remove it from the internet.  Unfortunately my colleague complied.

In light of all that’s going on with Amazon, and the fact that the last time I checked free speech was still a constitutional right, I have reposted it.




Introduction by Rick Petry.
This is one of an occasional series featuring direct marketing leaders who will share five key insights they have learned from their career in marketing and advertising.

This week your Friday Forecaster sat down with direct marketing master Wendi Cooper, a prominent direct marketing industry creative director, marketing director, award-winning content producer, podcast host and speaker.  Currently Wendi is Creative Marketing Director and Branded Content Producer at Lumeni Productions, Inc., an Entertainment Solutions Company in Burbank, CA.  Wendi also owns and operates other companies, one being EGPRO, LLC –  easyGopro – Go time just got easier ergonomic toilet stool, Squatty Potty’s #1 competitor.  easyGopro is made in USA and sold around the world primarily on, generating $1.4 in it’s first 2 years on Amazon.  Launched in November 2014, easyGopro has gone through a lot of the changes Amazon has had in the past 4 years .  Much of our discussion revolved around the opportunities and pitfalls that Amazon presents to product marketers.

One MUST sell on Amazon – that’s the problem

A 2016 study from Bloom-Reach indicated that 55% of consumers start their product research on Amazon. With the growth in Prime membership and its services, it is likely that the number is now even higher. What does it mean? It means that if over half of your prospective customers are initiating their product research on Amazon, you would be foolish to not have a presence on their marketplace. The reason: if you are not on Amazon, (you are not optimizing the ability to leverage the advertising dollars of competitive brands who are driving consumers to Amazon in your category, because prospects will be served up information about competitors which could very well divert a potential sale to you, if you are not on Amazon you cannot leverage that type of tactic, not only competitor’s deep pockets but also Amazon’s SEO for your brand.   The key here is to not waste your SEO/SEM time and money competing with Amazon on your terms.  Sure, as marketers, we’d like to think that our leads, albeit SEM, social media, Instagram, TV ads, etc., will automatically go to our brand website, but it’s very likely that is not the case, Amazon’s ability to optimize search is unparalleled, Amazon has more money than G-D, and controls the algorithms within the Amazon eco-system, which always give them the advantage, period.  Amazon can be your best friend or your worst enemy, finding the balance is the right place to be.

Understand the Differences Between Seller Central vs. Vendor Central on Amazon
So let’s assume you agree that you need to be selling on Amazon. For all intent and purposes I am talking about brands not 3rd party sellers.  Then it’s critical to understand the differences between being a { brand} Seller and a Vendor because each of these classes of marketers have unique opportunities and threats.  Seller Central means you are selling directly to the consumer through the Amazon marketplace whereas Vendor Central means you are effectively a wholesaler to Amazon, which is by invitation only or through Vendor Express which I highly do not recommend and I believe has been discontinued due to being a total debacle and horribly managed.  We launched in November of 2014 when Amazon was more of a partner than a competitor.   However, Amazon’s algorithm allows them to track successful products and work with those  brands, which gives them an unfair advantage.    Being a Vendor will cause you to lose 80% of the control over your detail page, images, offers, etc., and allows 3rd party sellers to list the item also.  (This problem for brands is solved if you can get Amazon to give you Gated Brand Registry).  You can establish MAP pricing with Amazon, but you lose control of everything else.  Plus, you run the risk of Amazon deciding to create an Amazon Basics product after using your product to test the market.  ( I was told this directly from an x-Amazon employee now working as a consultant for Sellers and Vendors.)

As a brand SELLER you are competing with your Distributor, Amazon.
By selling direct-to-consumer on Amazon (Seller Central), you are putting yourself in the position of essentially competing with your distributor (Amazon).  For example, Squatty Potty, our #1 competitor became a Vendor Central supplier last year and easyGopro immediately saw a precipitous drop on our sales, which we never recovered, I mention because I think that is important.  They could afford to do so because they had been showcased on Shark Tank, twice if not three times, and their partnership with home shopping juggernaut Lori Grenier and their clout with BB&B, and retail, left no room, literally, on the shelf for easyGopro.  The key term “toilet stool” will bring up many toilet stools but the one that will always take precedence on Amazon is Squatty Potty because Amazon controls that product and the algorithm for which Sellers bid on key terms.   Remember, that with Amazon, prospects coming to the site are not ‘your’ customer, even if driven by your SEM or marketing dollars to Amazon – they are Amazon’s customer.  While it is an incredible marketplace, one with low barrier to entry, and drives volume, it can be a Faustian bargain where you give up a lot to gain a place at the table.”

Make sure to set-up Brand Registry, Enhanced Content Pages and an Amazon Store Front.
So if you elect to sell directly to the consumer? How do you win what might feel like a rigged game? Set up your Gated Brand Registry which “gates your brand from 3rd party sellers on Amazon, and will allow you to create a dedicated Storefront – which gives you a direct URL, – to be embedded in your ads or social media as a direct link to your “store” without any competition appearing on the page.  Gated Brand Registry prohibits 3rd party sellers from listing your brand on Amazon – which is what keeps one safe from China’s counterfeiters.   Prior to the [new] StoreFront option our marketing dollars would drive consumers to an easyGopro detail page laden with competitor products.  Enhanced Content pages used to be a perk for Vendors, but this year Amazon opened those up to registered brands.  AMS (Amazon Marketing) does need to approve all changes, but this added content keeps Brands par with what was once a perk only for Vendors.  The catch for the storefront is that consumers can only find our dedicated storefront by clicking on a direct link, it does not appear through normal search results within Amazon’s algorithm.  Searching for easyGopro on Amazon will result in our list of items, but also with the competition clearly and prominently placed on the page.  But, at least our marketing dollars are better used. I may want to add that the volume of sales on other retailer sites is very small compared to sales on Amazon, plus with the API’s that Amazon has for its affiliates – a lot of traffic and sales that occur on Amazon are because of their efforts (thank you). In fact, easyGopro was on,, and many catalogs, but at the end of the day, Amazon out-sold all of them.  Clearing the legacy online of those partners gave us the ability to drive all sales and control our brand to either Amazon or  These are the only two places to buy our product.  Any other place is a 3rd party reselling it, period.   Plus the fees that one has to pay transactional platforms such as Commerce Hub remind me of the days when websites were charging $1.00 a transaction to simply process an order, but that’s a different subject.


Fees, Fees and more Fees.

Another challenge with regards to Amazon is mounting fees for Sellers.  Vendors all fees are paid by Amazon – the cost of giving up control of your brand.   For example, as a Seller you always want your product to qualify for Prime, free shipping (under $35.00), which will also give you ranking preference and will not affect your ability to have the Buy Box.  Whilst we may believe as a consumer that the shipping is free, it simply is not.  The Seller pays for it and gets no credit at all.   Fees are broken into:  FBA fee and marketing or listing fee.  Our item that has an average price point of $22.99 and our fees can be as high as $11.00 with FBA (Prime).  If we drop ship for Amazon, our fee is reduced to $4.56 – $5.46 or the average price that Amazon pays UPS | USPS to ship our product to Zone 8 – furthest point in continental USA.  You see, Amazon is not giving free shipping to any consumer, it’s smoke and mirrors to make the consumer believe they are generous and take care of their customers, but there reality is that Sellers are charged each time a customer orders PRIME, it is not Amazon paying, it is the Seller.    Also, to qualify for Prime inventory must be in an Amazon’s distribution center (FBA).  Which then adds FBA fees, monthly storage fees, and longterm fees if the product isn’t moving quickly enough to the level of inventory one keeps.   It’s calculated by the cubic space taken-up.  Our product was designed to stack and nest so it would not take-up unnecessary space on the shelf in the warehouse or on the retail shelf but Amazon doesn’t care.  We are charged for each stool we send regardless of their space saving design.  Our storage fees during the holiday season have been as high as $12,000 in one month taken directly out of our Seller account as our inventory sat on the docks for 6 weeks.  Needless to say that eats into one’s profit.  So inventory control is paramount to profitability, of course, but when one is charged for triple storage fees for their product to be on the docks (unsellable) for 6 weeks, that’s just WRONG.

Then there is the bidding on sponsored key terms to keep your ranking strong as competition grows, and since Amazon controls the algorithm,  how can one possibly bid higher than the distributor controlling it all while selling competitive products, i.e., Squatty Potty and inserting conveniently in places that distract the attention of consumers away from your listing.  Then there are the Lightening Deals or Deal of the Day (by invitation only), one not only pays fees associated that run between $300 to $500.00 one needs to offer an additional discount that is at least 10% lower than the lowest price the item sold for in the past 30 days.  And then of course, you cannot run a deal unless the inventory is in an Amazon warehouse.  Fees, fees, and more fees.   If you want to play on Amazon, then you surely will pay.

There are other programs such as Amazon Exclusives which was Amazon’s attempt at an Etsy type model for “craft brands”, and a total disaster that has been dismantled.  Our experience with Amazon Exclusives was horrible. After attending a special summit for Women Owned Business that were top Sellers on Amazon,  Amazon approached me and promised the world but delivered nearly nothing.  They made it sound like giving them total exclusivity would surely increase our sales as they would put more marketing muscle into our brand for a small additional fee of only 5%.   We removed our product from Home, and bought back any legacy product that was on the market form catalogers, because our sales were projected to increase by 15-20%.  Needless to say they did not.   But what was worse, was getting full control back of our listings took nearly 1.5 years, if not longer due to the terrible confusion at Amazon catalog.

 In the end, Amazon has been a brand builder for us, this I cannot deny.  But as Amazon grew and things changed and continue to change every day,  it’s critical to understand that consumers love to shop on Amazon and for that reason it would be unwise to ignore the power they have to sell goods.  Plus, it’s always smart to have your product where  consumers shop, and that’s Amazon.   A dedicated brand site is helpful but consumers want convenience, free shipping and a hassle free shopping experience.   In the end Amazon is that place.  But, that doesn’t make their policies fair nor ethical.

Big Brother has Arrived.

It’s that time of year when Brands/Sellers on Amazon start to gear up for holiday sales. A few years ago that would mean something really wonderful was about to happen, you could pretty much bet on 75% of your yearly revenue being generated in just a few months, but today…not so much.

All we hear about these days is Amazon Amazon Amazon. Amazon buying Whole Foods Market and Sears to Amazon Basics private labeling everything from batteries to mens shirts. Free Shipping. original content and the NFL with Prime, Americans are finding comfort in Alexa and Dash Buttons so they don’t have to do anything but consume, consume and consume from the luxury of their LazyBoy sofa.

Will agoraphobia be an epidemic in 10 years?

I’m not writing this because I care so much about the way we consume – that’s a personal choice. It’s really about the way Amazon treats Sellers and is using the consumer. Sellers were the foundation of Amazon, but today Amazon is eating them for lunch.

2-3 years ago one could launch a new brand on Amazon with great success – it was a wonderful platform for that reason – it was fair and it worked. Today the story it quite different. Amazon has quietly used Brand Sellers to test market products. Slowly but surely Amazon will pick the cream of the crop and create their own IP and eliminate the Registered Brands with strong category sales with an Amazon made IP product. This is clearly their mandate for Amazon Basics. “See what sells and then let’s make our own”.

About 2 years ago Amazon created a new division called Amazon Exclusives for artisans in all categories. It was suppose to be like a partnership, one that would help the artisan build their brand and reach millions of customers via Amazon’s powerful reach and support. It required that the artisan/brand give 100% exclusivity to Amazon for an addition 5% fee from the basic fees. Amazon promises went undelivered.

Then there is Amazon Vendor Express – a creepy mix between Amazon Retail Catalog (direct wholesale distribution) and Amazon Seller Central (Sellers/Brands control listings). Since Amazon Retail is by invitation only, Amazon Vendor Express gave Sellers possible entry into Amazon Retail, but what happens is you get caught in a vortex that is impossible to get out of, even after the items are delisted in Vendor Express. It’s a real mess and it is not recommended. You are asked so send in 6 items for free to be tested even if, like us, we had already sold 1.2 million dollars in sales – Amazon still had to test our product.

There is Amazon Lending or what I like to call the Bank of Amazon. An invitation only program, it’s great for cash flow for marketing and inventory needs but what happens is your marketing spend to drive traffic to your listings on Amazon and outside of Amazon – goes to waste as Amazon inserts the competition in the center of your listing page and directs the consumer attention away from your Brand, in our case they list the competition with a “Best Seller or Amazon Choice” banner smack in the middle of our Trademark Brand Listings.

Then, of course, there is Amazon bidding against your key terms in search. Amazon controlling the bid on the competitive products that you are listed against. Amazon marketing services – another money sucker as Amazon. Key search terms increased in 1 year time from about .17 cents to $3.00. Doesn’t that seem a bit odd?

Today there is no winning on Amazon – unlike 2 years ago. It’s only pay for play and the winner is always Amazon.

With $1.3 million in sales from the launch of a personal care item (we own the IP) in 11/2014 to 5 variations of that same item in 9/2016, we were headed for phenomenal growth – holding strong at 30% each month until Amazon Retail listed our main competitor and crashed us over night in their algorithm. A 70% drop in sales in October of 2016, nearly one year ago, has been impossible to turn-around.

Here’s our facts:

On an average as a brand we pay Amazon 40%-60% of each sale in fees. Our item is light-weight, stackable on the shelf, and retail lists between $21.00 and $24.99 – we are competitive in pricing and our item is made in USA to the highest standards.

When invited for a Lightening Deal the fee of $300 to $500 for Cyber Monday and Black Friday is on top of the substantial mark-down, FBA fees (mandatory) and listing fee, yet there are no guarantees Deals will run. BUT, one is expected to ship inventory to FBA warehouses by a mandated date to stay qualified. If FBA is bogged down and a product sits on the dock for weeks, even months, Deal is cancelled. There is now excess inventory in FBA and warehouse fees applied from date it arrived on the dock. December and November 2016 warehouse fees are triple.

If you want to play in Amazon’s playground get ready to leave with a few broken bones. Last year FBA was behind schedule and we were charged $12,000 for inventory that sat on the dock for Cyber Monday/Black Friday DEAL. Needless to say the Deals were cancelled yet we were left holding the bag on the inventory allocated to those deals and sitting in FBA. Amazon just didn’t care, although it was their fault.

Word on the street (that came out of a recent Top 50 Seller Conference in Seattle) is that Amazon is gearing up for Anti-Trust breakup of the company in 2020. What does that tell you about their ethos?

When Amazon uses, sellers and consumers to test market products and categories for their own benefit and gain market share without having to spend a dime in market testing…isn’t that deplorable behavior?

When Amazon controls so much of our lives isn’t that the essence of Big Brother? Isn’t Amazon slowly killing the environment with its delivery truck’s carbon footprint and waste of cardboard boxes. They already make shipping a box for an average person unaffordable with the dimensional weight rules put in place by carriers in 2015. That came to be because Amazon was shipping tiny little products in big giant boxes, creating waste, and taking up too much space. Their actions and carelessness directly affect consumer’s pockets but most consumers don’t attribute the high cost of shipping packages back to Amazon. They want it that way so you will even by more from their PRIME. Paper, cardboard, etc., it all comes from trees and we need our trees!

Amazon is crushing entrepreneurship, where it was at one time considered a best friend now one can’t afford to NOT list their product on Amazon – the sad truth is it’s a long haul and an expensive one.

As America grows lazier and fatter because it’s just a touch of a button or the sound of a voice to have whatever one wants at the door within 1 hour…how can anyone think Big Brother is not watching.

Man Sitting On Toilet Diarrhea
This is how vulnerable we are, you are, I am. 

The Power of Few – Review or Influencer

Malcolm Gladwell’s bible to marketers, The Tipping Point, has been held close to marketer’s hearts since 2000.  In 2000 Gladwell offered remarkable insight into the “the power of few’ and how they influence the masses.

In recent years the term “influencer” is being used over and over again.  So, what does it really mean today?

As a recent guest on TheBeanCast, May 30, 2016, we discussed  the power of few and how it applies to 2016’s digital landscape.   Although, I didn’t really say what I was thinking…because I didn’t realize what it was until now – I offer it here.

As a direct response marketer we have always relied on testimonials to influence a purchase.  Without real, believable, and vetted testimonials a product didn’t have much of a chance.  Since 1990 testimonials have long been the influencing factor of direct response marketing.  Why was Gladwell’s “power of few” such a revelation in 2000?  And how much do Influencers today  affect sales of a product, service, or brand.

As an entrepreneur, a marketer, and the Owner and Manager of a consumer goods company, easyGopro – ergomonic toilet stool,  I find the following to be true.

Launched with a very limited budget and resources in November of 2014 on, to-date we have sold over 40,000 units, yet  have 432 reviews, just over 1%, based on most data, this is typical across Amazon.  You may wonder why that’s so when anyone can leave a review and Amazon encourages it.

 Quality vs. Quantity.

In order to increase the quantity I would need to dedicate resources to send an email, one by one, to each Amazon customer making sure to follow the very strict rules.  Since Amazon is our main revenue generator there is nothing I want more than to NOT SCREW UP A GOOD THING.  As a direct to consumer marketer I know that just one too many touch points with the customer can cause back lash – such as –  “I loved my easyGopro until I was bugged by the Seller to leave a review so here it is.. your product sucks.”  Yes, this review would live forever on Amazon.   It’s human nature – happy customers are not the squeaky wheels.

As an Amazon Seller, we are often bombarded by emails from companies such as   “I love to”.  This service encourages a Seller to give free product for a guaranteed review.  Okay, so what’s wrong with that picture?  In easyGopro’s case that would cost no less than $18.00+ each review.

Why would I pay $18.00 for a review?  Some please explain that to me.

Plus, there is nothing worse than reading contrived reviews.  Take it from me, the longer the review the more likely it was paid.  If you see a photo attached – beware – attaching photos is a fav of “paid reviewers”.

What if you, as a consumer, found out that 50% of the reviews were given FREE product?  Paid reviews are supposed to “disclose” perhaps the reason for long reviews – no one gets to the end to see the disclosure.   I digress, doesn’t that taint the influence reviews have on your purchase or how you feel about that brand?

That’s why I believe in quality over quantity – or the power of few.  Make no mistake – reviews are Influencers and are powerful.   The 432 reviews easyGopro has may not be many against our sales and  our competition’s 3,000 reviews, but ours are guaranteed REAL. REAL PAYING customers who have posted because they desire to influence others without an agenda.

Next time you see thousands of reviews on a product, or you are influenced by reviews, remember  there are aggregate companies such as  that gather  reviews across the web and show up as one total on retailer’s sites across the web.  This is misleading at best as Walgreen’s customers may have only bought 5 and commented on none, but you are seeing 1,200 positive reviews (aggregated).   Amazon does not allow this, but it does allow through its sacred walls.

Next time you are being influenced to buy  a product or service, ask yourself by whom.


When you get stretched so thin you forget you have a blog site.

So I get an email today from WordPress.  “We are just reminding you that we will be charging your credit card $99.00 for your site “C Spot Talk”.  What?  I have a site called C Spot Talk.  Wait it even has content from my past shows on LA Talk Radio that I completely forgot I ever did.  It’s actually pretty cool.  2014 was only 2 years ago, but let’s face it a whole lot of stuff has happening in all of our lives over the course of 2 years.

Actually I have been at a new network,, for the past 2 years.  Okay, I’ll cut to the chase.  I now have a successful toilet stool company called easyGopro – Go time just got easier, ( which is actually the #2 toilet stool in the USA.  That’s a long story and one, since I am back, that I will be talking about from not only a creative marketing perspective but also from a personal perspective as an entrepreneur using growth hacking tactics to grow a CPG brand and new category.  It’s a really interesting story.

I am going to make the best effort possible to post each week, if not more.  I want to share  wisdom from so many different angles, discoveries and findings across all spectrums, personal opinions about just about anything, and  stuff that probably no one cares about but me, but so what…it’s my blog – right?   Meanwhile – you catch up with my life for the past 2 years at “C Spot Talk Marketing Unfiltered with Wendi Cooper and John Hamilton” – which is live Tuesday nights at 8PM pst.  Or just find us and download us & listen to us while you drive, walk, run, spin, drink, have sex, or on your ass on the beach, on iTunes Podcasts –  just search the directly for the same – C  Spot Talk and subscribe.  Of course go to http://www.Youtube – it’s all there!

Bottom line is – I’m glad to be back and this will be great fodder for my attempt at a couple of Memoirs I’m dying to write.  A new website is in the works – yup got that going on too… C Spot Run Productions will soon be C Spot Run Creative  Can’t wait to update that site.

After 2.5 years of spending my time launching a toilet stool company and learning way more than I knew before – I am back to the place that I love…talking to you!  BTW – no time to re-read so accept the organicness and errors…(Just made that up.)

Two Queens – Infomercial that is..!

After 15 years of friendship who would have thought the two “Infomercial Queens” with the same name, spelled exactly the same, would be on a radio show that reaches around the world?   Wendi Rogers has done it all and she is on the phone today for 50 minutes!  Wendi and I go way back that’s for sure.  But, we also share very similar life’s experiences.  In fact, we were both broke – both emotionally and financially – back in 1998 when we first met.  It’s often said that the infomercial business is tainted, I argue that it went through growing pains, but Wendi sees it differently.  Take a trip back in time to the “Wild West ” days of the infomercials when MER’s where through the roof, greed was not necessarily “good” and lives were changed forever.  Wendi Rogers Geisenger is married to Adam {Jay} Geisenger who was on C Spot Talk back in 2012 and together created some really fun and profitable campaigns.  Google Doc Bottom’s A Spray and the infamous “Pocket Chair.”  
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“Licking Puddles…”

Alicia Coppola is an actress, author, wife, and mother of three gorgeous little girls.  She is unstoppable, a very funny lady, and passionate about stuff that makes her a ton of fun to have on The C Spot!  I don’t know how to explain this episode other than to hashtag the crap out of what we talked about! So here goes…   #1913NewYorktenements  # strep #mono #Lysol #selfpublishing #returningtochildhood #babysisters #ParenthoodToday #eatingsugar #shovingkids  #NewMoons #Amazon #Pinterest #Oprah #Gratitude #Broccoli #God #Peter #Japenese #Chinese #singingintheshower #conniebritton #screenplay #pregnantbellies #vomit #lefthandedmascara #lemonvodka and a lot more – no kidding!  You can find Alicia’s take on parenting at and you can download her beautiful book, “Gracefully Gone” on Amazon.  What are Alicia’s life desires?  Listen and learn!  PS.  We really did talk about all this!  Thank for listening and sharing!  

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You Smell so Good…for a Girl!

If that show title doesn’t get you to download this episode, nothing will!  Today Peter and I celebrate The C Spot’s first 3 Peat!   Talent agent Blair Taylor of Commercial Talent Agency is in-studio for the 3rd in 2 years.  Why so many guest appearances?  Well, besides being the funniest and most entertaining person I know, Blair is the “Huber” TV Host agent.  Imagine this…he has placed and negotiated deals over  900 infomercials.  But it’s not just about infomercials, Blair placed Bick in the hilarious AT&T “It’s not complicated” commercials – which lead to SNL.  Isaiah Mustafa AKA the Old Spice guy which lead to, hmmm not sure what.  This episode, as well as last week’s with Darla Haun (just seen on Jay Leno (represented by Blair), will give you a completely new POV and  R.E.S.P.E.C.T., for the special talent it takes to sell on TV.  Blair@commercialtalentagency.comBTW Super hilarious show!  

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